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How 99aba Handles Your Personal Information

When you open an account with 99aba, you share certain personal details with us — and this policy explains exactly what we collect, how we use it, and who we share it with.

Account data handled securelyJazzCash, Easypaisa, Raast transaction recordsNo data sold to third partiesYou can request your data at any timeSSL-encrypted connections on all pages
99aba How 99aba Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Any question about how your personal data is stored or used can go directly to our support team. You can reach us through live chat inside your account dashboard, by email, or through the help form on the contact page. We aim to acknowledge data requests within one working day and resolve them as quickly as the nature of the request allows.

Live Chat Open your 99aba account dashboard and tap the chat icon. Our support team will pick up your data query and log it immediately.
Email Support Send your data access or deletion request by email. Include your registered mobile number so we can verify your account before acting.
Help Form Use the contact form on our help page. Select the privacy category, describe your request, and we will respond to the address on your account.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency around your data are not optional extras — they are part of how the account works. Here is what we do in practice, from the moment you register to the point where you make a Raast withdrawal.

Encrypted Connections

Every page on 99aba uses SSL encryption. Your login credentials, payment details and session data travel over a secure connection and are never transmitted in plain text.

Payment Data Separation

We store JazzCash, Easypaisa and Raast transaction references but never your full wallet credentials. Payment confirmation comes directly from the wallet provider, not through our servers.

Account Access Logs

We keep a log of login events tied to your account. If an unfamiliar device or location appears, you can flag it through support and we will review the session history with you.

Data Retention and Deletion

Your data is kept for as long as your account is active. Once you close your account, we retain only what applicable rules require, then delete the rest on a scheduled basis.

Privacy Policy Questions Answered

These are the questions we hear most often about how your personal data is managed on 99aba. If yours is not here, contact support directly through live chat or the help form.

We collect your name, mobile number, date of birth and the payment method you register — such as your JazzCash or Easypaisa account identifier. No full wallet PINs are stored.

Transaction references are shared only with the relevant payment processor to verify and complete your deposit or withdrawal. We do not sell or rent payment data to third parties.

Send a data access request via live chat or email, including your registered mobile number. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Where local law permits, you can request deletion of data we no longer need to hold. Some records are kept for the period required by applicable rules before deletion is completed.

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings, though some features may not work without session cookies.

After account closure, we retain only the records that applicable rules require us to keep. Everything else is scheduled for deletion. The retention period depends on the type of data involved.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.